Customer Service: 1-800-331-7993
November 30, 2010
Temperature-related problems are very common in sterilizers. A lag thermometer will help diagnose heating related issues. When experiencing heat-related issues (either low or high) leaving a lag thermometer in the sterilizer for a complete cycle will verify the maximum temperature achieved during that cycle. Sometimes it’s just a bad thermometer/temperature gauge on the sterilizer giving an erroneous reading and not a temperature malfunction at all.
Excessive temperature can damage your delicate and expensive equipment and is more frequently encountered than many might expect. Heating elements are almost NEVER the cause of excessive temperature. Heating elements are designed to get hot when power is supplied to them. Other components control when electricity goes to the heating element(s) and would be the cause of overheating. In order of relative frequency/likelihood, the following can cause overheating:
Note: To check the electrical components listed above in 2-5, you will generally check for continuity or resistance values. Call our technical support staff with your make and model of sterilizer for what readings you should find.
While excessive temperature is not normally attributed to the heating element, low (or no) heat can be the result of a failed heating element. However, the same components are involved as above and should be checked as well.
Note: we reference heating element(s) above. Many sterilizers use several heating elements but some will only have one. If your sterilizer has multiple elements and fails to heat at all, this further reduces the likelihood of a failed element being at the root of the problem (as simultaneous failure of multiple elements is unlikely). However, if your sterilizer is taking much longer to heat than normal and uses multiple heating elements, a single failed element is very likely. It’s a good first step when encountering any heating issue to simply identify how many heating elements your sterilizer uses.
One more note on heating elements- some sterilizers will use an element that is inside the chamber, while others will have a plate or plate(s) on the outside of the chamber. Sometimes there is a layer of insulation wrapped around the chamber which you will need to remove to expose your heating element(s). You can also always call our Tech support staff and we can advise how many elements you should have as well as their location based on your make and model of sterilizer.
American Dental Accessories, Inc.
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November 17, 2010
One of the doctors we work with could not figure out why her Statim® 2000 sterilizer continued to leak steam after replacing the cassette seal and the cassette. You will find out why it is important to always have an extra cassette seal on hand.
For more information about Statim® Sterilizers, including troubleshooting and maintenance, please visit the following links:
Care & Feeding of your Statim® Cassette
Detailed Instructions for Replacing a Cassette Seal on a Statim® 2000 or 5000
Decoding Statim® Errors, Part 1
Decoding Statim® Errors, Part 2