Customer Service: 1-800-331-7993
March 24, 2010
In a previous issue of Tech Tips we discussed the care of your Statim Cassette. This month, we’ll discuss the various error codes that can be displayed and what they mean. A quick glance at the causes of many error codes (below) will re-enforce the importance of a properly maintained cassette.
The error codes that can be displayed will vary depending on the vintage of your Statim. You should be able to determine what you have fairly quickly by simply looking into the reservoir.
The original Statim 2000 featured a water level sensor in the reservoir. It is a large plastic float inside the reservoir near the rear. The newer Statim has a water quality sensor instead of the float. It is a smaller object with two stainless steel pins. You can see either one by looking inside toward the back of the reservoir. On the new Statim, the words “select a cycle” appear on the readout screen, while “select a program” appears on the older Statim.
It is also very important that you use only distilled water, so much so that the manufacturer added the water quality sensor to the new one. If you distill your own water, make certain that you do NOT use the carbon filters that are sometimes included with them. The carbon will set off the water quality sensor.
If your Statim gets refurbished at the SciCan factory, they usually replace the water level sensor with the newer water quality sensor, so if yours has been refurbished, refer to the text on your readout to determine which one you have.
Make certain that only distilled water is being used with the sterilizer. Once again, if distilling your own water, make certain NOT to use the carbon filters included with many distillers. The carbon filter will degrade the quality of the water & may have caused a build-up in the boiler.
You may also upgrade your Statim to install a drain with a kit available from American Dental Accessories, Inc.
The water quality sensor can also become dirty; simply cleaning it with a Scotch Brite™ pad may also clear this error.
If distilling your own water, make certain not to use the carbon filter provided with many counter-top distillers. The carbon filters are there to improve the taste of distilled water and can trigger the sensor in a Statim.
Note that a number of problems can be caused by kinked exhaust tubing. The exhaust push-in elbow available from American Dental Accessories, Inc. (part #SM-440) swivels to prevent kinking. You should consider replacing the original fitting with the swivel elbow as a preventative measure. It also allows pushing the sterilizer closer to
the wall when combined with the 90° power cord (part #SM-44), freeing up counter space.
There are a number of references above to testing the pump and solenoid. Our next issue will continue to discuss problems you may encounter with your Statim and will go into detail on testing the pump and solenoid.
American Dental Accessories, Inc.
We offer every day low prices, free technical support, and friendly service 64 hours a week. Call 1-800-331-7993 or order online now!
©2010 American Dental Accessories, 7310 Oxford Street, Minneapolis, MN 55426.